Our Policies

This privacy policy sets out how Gifts Forever Pvt Ltd (hereinafter referred to as "Gifts Forever") uses and protects any information that you give Gifts Forever when you use this website.

Gifts Forever is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Gifts Forever may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01st Mar 2017.

What we collect
We may collect the following information:
- Name of the ordering customer and order recipient
- Contact information, including email addresses of both the ordering and the recipient customers
- Physical delivery addresses of both the ordering and the recipient customers

What we do with the information we gather
We require this information to deliver the ordered products

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website does not contain links to any external websites.

Controlling your personal information
All the personal details we collect are only for the purpose of delivery of the ordered goods. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:

Gifts Forever Pvt Ltd
Funzoop - The Party Shop
62 GF, Eros City Square,
Rosewood City, Sector - 49
GURGAON 122018
Tel No: +91 84 3004 3004
E-Mail: support(at)funzoop.com

Disclaimer Policy
The information contained in this website is for general information purposes only. The information is provided by Gifts Forever and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Gifts Forever. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Gifts Forever takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Shipping and Delivery
All our orders are personally hand-delivered by our staff, and we make every effort to deliver your order as quickly as possible.

For same-day delivery instructions, the orders must be received before 12.00 pm IST on the date of delivery. Orders received after the cut-off time may be delivered the following day.

To request a specific delivery time, please type it into the special Instructions field during checkout. While we will make reasonable efforts to accommodate your instructions, however we do not guarantee fixed hours based delivery.

Gifts Forever will not assume any responsibilities for:
Items delivered to incorrect addresses as provided by the ordering customer.
Failed deliveries due to recipient not being present at time of delivery at the address provided by the ordering customer.
Deterioration in product quality due to the delivery delay caused by any change in delivery address or delivery timings by the ordering customer or the recipient of the ordered items.
Product quality issues caused by improper handling by the recipient.